Ukraine Gift Delivery alows you to send gifts, flowers, and more to loved ones in Ukraine. Simply choose a gift, add a message, provide recipeint's details and we will take care of the rest - including fast, personal delivery in their hands.

Ukraine Gift Delivery has offices in Canada and Ukraine. Our support and delivery teams operate locally in Ukraine to ensure fast, reliable service while our Canadian office handles International customer support and order processing.

Yes. All our customer support operators speak fluent English ensuring clear and efficient communication Our support team is available almost 24/7, typically covering 20 hours a day on live chat on week days. to assist customers ifrom different time zones.

We deliver gifts and flowers to most cities and towns in Ukraine where it is safe. If delivery is not available in a specific area, our team will contact you to discuss alternatives.

We are available via:

• Email: support@ukrainegiftdelivery.com
• Phone: 1 866 90 UNONA (North America), 1 778 2798087 (global)
• Live chatL available on our website

We accept:

• Major credit cards (Visa, MasterCard, American Express)
• PayPal

Yes, you many of our gifts allow customization such as choosing flower colors, adding extra gifts, reaplcing some items in gift baskets etc. If you have special requests, please contact our support team.

Yes, of course. Please put down your greeting message at the cart page under the cart. We will put it on a lovely greeting card and deliver it together with your gifts.

• Flowers & Gift baskets: same day or next day delivery in major cities.
• Perfumes, jewelry, toys and gourmet gifts: 24-72 hours depending on location.
• Custom made cakes, electronics: 24-96 hours pending on location.

Our gift deliveries are complex and carefully coordinated - most are delivered in person by our florists and couriers, while some items are shipped from our warehouse to different cities. For the lastest update on your order, please contact our support team, we will be happy to assist you.

We personally deliver our flowers and gifts to ensure their freshness and quality.

• Delivery in regional centers and big towns:

• Express (within 24 hours) or Standard (72+ hours)

• Delivery cost based on gift weight:

• 0 – 5 lbs: $15 (standard) | $19 (express)

• 5.01 – 10 lbs: $18 (standard) | $24 (express)

• 10.01 – 20 lbs: $21 (standard) | $29 (express)

• 20.01 – 30 lbs: $24 (standard) | $34 (express)

• 30+ lbs: $27 (standard) | $39 (express)

• Deliveries to remote locations:

• Arranged by our florists’ couriers traveling from the nearest regional center

• $1 per 1 km for remote deliveries

We always call recipients in advance and ask them to confirm delivery address and select delivery times convenient for them.

If a recipient refuses to accept a gift or is not available for delivery, we cancel your order and refund your payment, $15 cancellation fee is retained.

Delivery time begins once the recipient answers the phone and confirms the delivery address. To ensure a smooth and timely delivery, please provide the correct phone number of the recipient.

Offers can be cancelled with a full refund if they have not started processing.

Once order processing is in progress, we will have to charge you $15 cancellation fee, balance is refund to your preferred method of payment.

Once delivery is in progress, refunds for perishable items may not be possible. Refunds for non-perishable gifts might be possible with 20% restocking fee.